Returns, Exchanges & Disclaimers

My Greek Boutique does not issue refunds, but we’re happy to offer store credit for the return of eligible items.

Our standard return period is 14 days from delivery. However, to give our customers more flexibility, we now accept returns up to 30 days from delivery. Please note that requests made after 14 days will be subject to a 20% restocking fee.

Store credit is issued for the amount you paid for the item(s), whether purchased at full price or with a discount. Taxes and original shipping fees are not included. Store credit is redeemable on eligible products only, and any applicable shipping charges and taxes must be paid separately at checkout.

Why sales tax is not included in store credits

Sales tax is collected and remitted to the appropriate state at the time your original order is placed. Because of this, taxes cannot be refunded when store credit is issued.

Store credit is different from a refund. If your order were refunded back to your original payment method, the tax would also be returned since the sale would be fully reversed. However, with store credit, your original order still stands, and the sales tax from that transaction has already been remitted to the state.

Your store credit will be sent as a code you can use at checkout, just like a discount code. Best of all, it never expires.

PLEASE NOTE THERE ARE NO EXCEPTIONS TO THE FOLLOWING:

• Product defects MUST be reported within 7 days of delivery. If we determine that the product is in fact defective, you may receive a refund or reshipment; your choice.

Items NOT eligible for return for store credit are as follows:

• Custom/personalized items
• Sequin apparel
• Robes, bonnets, pillowcases
• Beanies & hats
• Purses or bags
• Drink ware
• Swimwear
• Jewelry, pins, charms, or pearl collars
• Phone, computer, or car accessories
• Face masks
• Umbrellas
• Canvases & puzzles
• “Final Sale” or clearance items, bundle deals, Unreal Deal$, & bulk orders
• Any regularly priced merchandise with missing tags, signs of wear, strong scent, pet hair, makeup, deodorant, and/or stains.
• Items purchased at an in-person event.

Color Disclaimer

Despite every effort to provide accurate images of each product’s color, actual colors may vary slightly due to different device screen settings, the lighting at time of photoshoot, and other factors. My Greek Boutique will not cover return costs for item not being the exact color as the picture. In purchasing from My Greek Boutique, you agree to accept the small risk that there may be a slight variation between the actual product color and the digital image.

To begin the return process, please email your request within 14 days of delivery to help@mygreekboutique.co along with your order #, the reason for exchange, a picture of your packing slip, and supporting photos of the item/s you received if the exchange is due to damage, defect, incomplete, or incorrect merchandise.

• Once your request has been approved, please mail merchandise back within 7 business days, & allow 3-5 business days for your return to be processed and your store credit to be emailed.

1. Returns/Exchanges sent back to return address in original condition without prior approval will be charged a 50% restock fee, which will be deducted from store credit. (This does not apply to made-to-order or ineligible for return items. No credit will be issued for the unauthorized return of such items!)
2. Items sent back no longer in original condition will be returned to sender if USPS allows. If not, you will be invoiced and responsible for covering the return shipping cost if you’d like your item back. If invoice is not paid within 7 days, item will be discarded. No exceptions!
3. Returns/Exchanges sent back outside of the 7 business days allowed (*after receiving return authorization) will be charged a 20% restock fee.
4. Returns sent back by shipping carrier due to incomplete or incorrect address, will be processed as a return & will be charged a 20% restock fee.